Troubleshooting

Please read the following configuration and troubleshooting guides that can help you resolve the permission or data synchronization issues.

Necessary app permissions

Fields and Screens

Issue Security Level

Worklog visibility restrictions

Team-Managed (Next-gen) projects

Browser and cache

If you were unable to resolve your problems based on the guides here, contact our Support Team.

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.